Edge CDN with full-page caching + priority routing
Rack1 Acceleration included
PHP 8.x with 2 GB memory limit
5 GB per database
150 mailboxes (10 GB each)
Object + opcode caching
Daily offsite backups, 30-day retention
Rack1 Burst included
Database limits are per database, not per account: each MySQL database can hold up to 1 GB, or up to
5 GB on Accelerated plans and WP Scale, and each mailbox up to 10 GB. Everything you store draws on
the storage and bandwidth printed above, and those figures are sized for normal,
reasonable use. Rack1 Burst
allocates additional compute during traffic spikes at no extra cost; it does not increase your
published bandwidth allowance. If a plan goes a little over that allowance we do our best to absorb
it rather than bill you; where bandwidth is charged it never exceeds $0.10 per GB. The
full bandwidth policy spells it
out.
Transparent pricing
5year price guarantee
The monthly price you start on is the monthly price you pay for at least
5 years. Not an introductory rate, not a launch offer, not a number that creeps up
once you have moved your site across and stopped paying attention.
We would rather earn next month than trap you in a
twelve month contract, which is also why there is no annual plan and no minimum term. The
guarantee is written into our
Terms of
Service, so it is a commitment rather than a slogan.
No introductory rate. The price on the card is not a first-year teaser that quietly doubles at renewal.
No bait and switch. The limits printed on your plan are the limits you get, and they do not shrink later.
No surprise rate hikes. Your monthly price cannot go up during the guarantee, whatever our costs do.
No loyalty penalty. Existing customers never pay more than someone signing up today for the same plan.
What the guarantee does not cover
Domain registrations and renewals. Domain pricing is set by the registries that run each extension, and they change their own fees. We pass those through rather than pretending we control them.
Managed Cloud, when it launches. It reserves real CPU and memory for your account alone, so it tracks the cost of the hardware underneath it. We will say plainly at launch what the pricing commitment is.
Applicable taxes. Sales tax, VAT and their equivalents are set by governments, not by us.
Still deciding?
A very short decision tree
Just files?
If your site is HTML, CSS, JavaScript and images and
doesn't need a database, Static is the fastest and
simplest thing we sell.
A normal website?
Brochure site, blog, small
business, club or portfolio. Basic Shared from
$2.99 has PHP, MySQL and email.
Built on WordPress?
Take
WordPress Optimized for the staging environments,
object caching and managed core updates.
Getting busy?
Hitting memory limits or growing
fast? Accelerated adds faster compute, pre-cached
delivery and 5 GB databases. Managed Cloud
picks up above that, coming soon.
Global Edge CDN on every planRack1 Burst auto-scalingDaily offsite backupsFree SSL, auto-renewedFully managed & patchedEmail with 10 GB mailboxesMySQL & PHP 8.xOne easy control panelOne-click app installsHosted in Dallas, TexasHumans on supportSimple, published limits5-year price guaranteeGlobal Edge CDN on every planRack1 Burst auto-scalingDaily offsite backupsFree SSL, auto-renewedFully managed & patchedEmail with 10 GB mailboxesMySQL & PHP 8.xOne easy control panelOne-click app installsHosted in Dallas, TexasHumans on supportSimple, published limits5-year price guarantee
FAQ
Questions, answered plainly
Do I need to know anything about servers?
No, and that's the point. Rack1 is a fully managed platform. We handle the operating system, the web server, PHP versions, security patching, monitoring and hardware. You upload your site (or install WordPress in a click) and get on with your day.
Is the CDN really included on every plan?
Yes. Every plan, including the cheapest one, is served through our global edge network with free SSL. We don't charge extra to make your site fast, which would be a strange thing to sell separately.
What does “Rack1 Burst” actually do?
Burst is our AI-assisted resource allocation. It watches request rates, queue depth and resource pressure across the platform and allocates additional compute to your account when traffic spikes, automatically, in seconds, at no extra cost. It applies to processing capacity, not to your monthly bandwidth allowance, which stays exactly as published on your plan.
What happens if I go over my bandwidth allowance?
On our Static, Basic Shared, Accelerated and WordPress Optimized plans we will do our best to absorb a spike. A good month should not come with an invoice attached. If the excess becomes substantial or keeps happening we will get in touch, and additional bandwidth may be charged at a rate not exceeding $0.10 per GB; usually the better answer is a larger plan and we will tell you that. There is no other bandwidth charge and no hidden multiplier.
Is the price I sign up at really the price I keep?
Yes, for five years. Our Static, Basic Shared, Accelerated and WordPress Optimized plans carry a five-year price guarantee: the monthly price you start on cannot go up during that time, and existing customers are never charged more than someone signing up today for the same plan. There is no introductory rate that jumps at renewal. It excludes domain registrations, which registries price themselves, and Managed Cloud when it launches, which tracks hardware costs. The full wording is in our Terms of Service.
Can I move my existing site to Rack1?
Yes. Most sites move across without any downtime. Get in touch before you cancel anywhere else and we'll walk you through the DNS, email and database steps in plain English.
Where is my site hosted?
In Dallas, Texas. We partner with reputable, well-established data centre and network providers across the industry, chosen for their power, connectivity and track record. That is how we put your site on genuinely good infrastructure at these prices. A UK region is coming soon.
Are there really limits on everything?
There are, and we publish them. Storage, bandwidth, mailboxes, databases, domains and subdomains all have clear numbers on every plan page. Each MySQL database can hold up to 1 GB, or up to 5 GB on our Accelerated plans and WP Scale, and each mailbox up to 10 GB. We'd rather show you the ceiling up front than write “unlimited” and enforce a hidden one.
Ready when you are.
Pick a plan, point your domain, and let the platform take care of the rest. Not sure which one? Tell us about your site and we'll point you at the right shelf.